Payment and delivery


Terms of purchase for companies from the EU (except Latvia) in our store:

✅ To purchase goods without VAT, we must verify your valid VAT payer status.

✅ You will receive an email with your order confirmation.

✅ Payment for goods without VAT must be made only from the VAT payer's bank account.

✅ Otherwise, the purchase will be canceled, and the funds will be returned to the customer's bank account.


Delivery

The delivery cost starts from 3,99 EUR, depending on the weight of the goods.

We ship orders to customers across the entire European Union. Shipping fees are calculated based on the weight of the order and the delivery address.

For smaller orders, shipping costs may be lower, while larger or heavier items will incur higher fees due to the increased shipping requirements.

The final delivery cost will be indicated on the invoice, so you will know the exact amount once your order has been processed.

We work with trusted carriers to ensure that your order arrives safely and on time, no matter where you are located within the EU.

If you have any questions or need assistance with your delivery, our customer service team is available to help.


Your order will be shipped as soon as www.susanapasaule.lv will receive fully pre-payment.
 

Payment
 
Order process and confirmation:
 
All orders are processed within 1-3 business days at www.susanapasaule.lv warehouse in Riga, Latvia.
 
Shipping takes between 2 and 8 working days depending on EU location. Your order will be shipped with a courier company.
 
You will receive confirmation e-mail, when your order is placed.
 
Once your package is shipped we will send you an email with final confirmation and instructions on how to track and collect it.